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SITUATION
With a major convention scheduled, a fire loss had the potential to spell financial disaster for a well-known hotel and its insurer.
SCENARIO
Our expert team quickly mitigated the loss, negotiating a “swap arrangement” with a newly-built nearby property with all the rooms and facilities needed for the convention.
OUTCOME
Our ability to act quickly and deliver a solution resulted in no lost revenue for the hotel, while enabling them to maintain their stellar brand reputation of “going above and beyond” for their guests.