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SITUATION
When a fire broke out early one evening in the dining hall of a recently re-furbished Grade II listed 16th Century Manor House, our adjuster was called and met with the devastated Policyholder the following morning.
SCENARIO
Appreciating the sensitivities of the situation, and taking into consideration the amount of high value artwork remaining in the affected area, the adjuster arranged for immediate uplift of the art collection. Also aware of the property’s period features and their vulnerability to the impeding inclement weather, arrangements were made for emergency temporary roof coverings to be installed.
OUTCOME
Swift action on all fronts not only significantly curtailed the extent of the Insurers’ potential liability, but left the policyholder and broker highly pleased with the level of assistance and expert advice provided when it was needed most.
