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McLarens Thought Piece: Digital Diversity and Loss Adjusting

To help keep you connected to the latest developments in insurance and claims, we are sharing our latest thought piece on Digital Diversity and Loss Adjusting by Kim Alcock, Head of UK Casualty & TPA Operation.

The thought piece, available via the below link, features:

  • What is online inequality?
  • How do you know who is potentially a digitally ‘vulnerable customer’?
  • Providing an inclusive service regardless of digital skills.

Queries on any of the points covered in the attached can be raised directly with Kim Alcock on kim.alcock@mclarens.com

Previous technical bulletins are available to read and download from the News section of mclarens.com.

New loss enquiries can be directed to your usual contact or london@mclarens.com

McLarens Thought Piece: Digital Diversity and Loss Adjusting

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